Policies and FAQ |
| PRICING: Please note that all prices are in U.S. dollars.
Shipping and handling are not
included. |
ORDER PROCESSING POLICY: After you submit your order, you
will receive a computer-generated confirmation
that your order was placed. If there are extra shipping, handling or other charges for your order,
we will let you know the amount when the order is confirmed.
- If you are paying by check or money order, your order will be held for seven (7) days. If payment is not received within that time, the hold will be removed from the item(s) and they will be returned to stock.
- If payment is made by check, we will hold the item for you for an additional 10 to 15 days until our bank clears your check. Current applicable fees will be charged in cases of bounced checks.
- Item(s) paid for by money order are shipped We atempt to process and ship your order within 72 hours. Please note we may not be available on the week-ends to answer mail and confirm orders.
We will hold 10 days pending receipt of your check or money order.
- If you are paying by credit card, your order will be shipped We atempt to process and ship your order within 72 hours. Please note we may not be available on the week-ends to answer mail and confirm orders.
We will hold 10 days pending receipt of your check or money order.
- If you are using our option for a payment service, your order will be shipped We atempt to process and ship your order within 72 hours. Please note we may not be available on the week-ends to answer mail and confirm orders.
We will hold 10 days pending receipt of your check or money order.
PAYPAL accepted for most purchases. Please Ask. We always attempt to ship your purchase within 48 hours. A shipping notice will be sent to you via e-mail. |
| SALES TAX: Kentucky residents must pay 6% Kentucky Sales Tax. |
| OUR SHIPPING POLICY: Most items will be shipped by USPS-FirstClass. We
may elect to ship by some other carrier and will notify you if that is the case. We do not ship to Russia, Italy, Greece, Thailand, Hong Kong, China and a few other countries. Please inquire before you purchase. |
| OUR RETURN POLICY: We're certain you'll be happy with your merchandise. We take extra care to fully
describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please use our question form to ask us about the item before placing
your order. If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return. |
| OUR RESTOCKING POLICY: Return restocking charge is 20% of the selling price. |
| OUR DAMAGE POLICY: You must take the entire order (all contents and all original packing material) to your local U.S. Post Office to file a claim. The U.S. Post Office will send the claim to us for processing. Do not repack and do not mail the damaged items back to us. This will void the U.S. Post Office insurance and we will not be able to give you a refund |
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Thank you for shopping at Antiques-Only!
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