Policies and FAQ |
| PRICING: Please note that all prices are in U.S. Currency. We accept Money Orders, Paypal, well concealed US Dollars, Western Union or Moneygram Money Orders or Wire Transfers, also for some transactions bank to bank transfers are available. International shipping is available to all countries. For International purchases we accept International Postal Money Orders in US dollars, Western Union and Moneygram Money Orders or Wire Transfers and well concealed Cash in the form of US Dollars. We do not accept Paypal for International purchases. Please see our order processing policy and shipping policy for specifics.
Shipping and handling are not
included. |
ORDER PROCESSING POLICY: After you submit your order, you
will receive a computer-generated confirmation
that your order was placed. If there are extra shipping, handling or other charges for your order,
we will let you know the amount when the order is confirmed.
- If you are paying by money order, your order will be held for seven (7) days. If payment is not received within that time, the hold will be removed from the item(s) and they will be returned to stock.
- Item(s) paid for by money order are shipped 3 business days after receipt
- If you are using our option for a payment service, your order will be shipped 3 business days after receipt
We try to keep shipping costs down, our preferred method of shipping is via the US Postal Service or Federal Express Ground. Shipping via these services have proven to be the least cost and we compare rates before quoting the shipping cost so that you get the least expensive rate. We charge actual shipping plus one dollar handling, occasionally handling may be slightly more if your purchase is oversize or a set of dishes with many pieces, any questions please ask. If using Paypal as your payment method your purchase will be shipped to the billing address on the account, this is in compliance with Paypal's shipping policy. If you would like your package mailed to a different address then you need to add that address to your Paypal account or send payment by money order. |
| SALES TAX: Sales taxes (if any) are calculated based on the location to which the product is being shipped. |
| OUR SHIPPING POLICY: Most items will be shipped by USPS-PriorityIns. We
may elect to ship by some other carrier and will notify you if that is the case. International shipping is available to all countries. For International purchases we accept International Postal Money Orders, Western Union and Moneygram Money Orders or Wire Transfers and well concealed Cash. We do not accept Paypal for International purchases. |
| OUR RETURN POLICY: We're certain you'll be happy with your merchandise. We take extra care to fully
describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please use our question form to ask us about the item before placing
your order. If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return. |
| OUR RESTOCKING POLICY: We charge a five percent restocking fee. |
| OUR DAMAGE POLICY: We take extra precautions to pack our orders to prevent damage and breakage. If, despite our efforts, your order does arrive damaged, you must work with the carrier (UPS, Postal Service, etc) to file the claim. They will normally want to see the entire order (all contents and all original packing material). They will send the claim to us for processing. Do not repack and do not return the damaged items to us unless you are instructed to do so. This will void the insurance and we will not be able to give you a refund. |
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Thank you for shopping at Fabulous Finds Antiques & Collectables!
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