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Aunt Violets Cottage

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Policies and FAQ

PRICING: Please note that all prices are in U.S. Currency. Shipping and handling are not included.

 

ORDER PROCESSING POLICY: After you submit your order, you will receive a computer-generated confirmation that your order was placed. If there are extra shipping, handling or other charges for your order, we will let you know the amount when the order is confirmed. If there are taxes that apply to your order, we will also let you know the amount at that time.
  • If you are using our option for a payment service, your order will be shipped 3 business days after receipt
Expected shipping time is 3 - 5 days. Excluding Sundays and Holidays.

 

SALES TAX: Sales Tax Included in Price

 

OUR SHIPPING POLICY: Most items will be shipped by USPS-PriorityIns. We may elect to ship by some other carrier and will notify you if that is the case. All orders shipped to addresses outside of the U.S. will be shipped by U.S. Postal Service or UPS.

 

OUR RETURN POLICY: We're certain you'll be happy with your merchandise. We take extra care to fully describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please use our question form to ask us about the item before placing your order.

If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return.

 

OUR RESTOCKING POLICY: We do not charge restocking fees.

 

OUR DAMAGE POLICY: you must take the entire order (all contents and all original packing material) to your local U.S. Post Office to file a claim. The U.S. Post Office will process your refund. Do not mail the damaged items back to us. This will void the U.S. Post Office insurance and you will not receive a refund

 

Additional Return Policy Stock number must still be attached when item is returned.

 

Thank you for shopping at Aunt Violets Cottage!


 

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Aunt Violets Cottage
Contact us!
360 Colony Ln.
Apt 75
Bowling Green, OH 43402
United States

Updated Monday, December 18 2017
Product descriptions copyrightę 2017 Aunt Violets Cottage
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