Policies and FAQ
|PRICING: Please note that all prices are in U.S.Dollars preferred..
Shipping and handling are not
|ORDER PROCESSING POLICY: After you submit your order, you
will receive a computer-generated confirmation
that your order was placed. If there are extra shipping, handling or other charges for your order,
we will let you know the amount when the order is confirmed.
If Item is listed as in stock on the website but found to be currently out of stock, we will let you know & will ship ASAP when it comes in @ the price listed.
- If you are paying by check or money order, your order will be held for seven (7) days. If payment is not received within that time, the hold will be removed from the item(s) and they will be returned to stock.
- If payment is made by check, we will hold the item for you for an additional 10 to 15 days until our bank clears your check. Current applicable fees will be charged in cases of bounced checks.
- Item(s) paid for by money order are shipped 3 business days after receipt
- If you are paying by credit card, your order will be shipped 3 business days after receipt
|SALES TAX: ANY Sales From Anyone in Illinois, No Matter Where it is Being Mailed To, Will Incur Tax Unless A Valid Tax-Exempt/Resale Number is Faxed To. Thanks For Your Understanding.
|OUR SHIPPING POLICY: Most items will be shipped by USPS-PriorityIns. We
may elect to ship by some other carrier and will notify you if that is the case. Varies Depending on Country.
|OUR RETURN POLICY: We're certain you'll be happy with your merchandise. We take extra care to fully
describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please use our question form to ask us about the item before placing
If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return.
|OUR RESTOCKING POLICY: 25% for any item returned for any reason other than defect or item not as described. We are sorry, but we are not responsible if you find it @ a lower price or receive it as a gift unless it is within 3 days of receipt of the item. Mailing Fees Not Refundable.
|OUR DAMAGE POLICY: Please notify me first if you have any problems. Then, if instructed, repack the exact item(s) sent to you and mail the damaged items back to us. This will satisfy our Business Collectibles Insurance Carrier through Gift Music Book & Collectibles, NOT through UPS or the USPS.
All Collectibles will be marked or noted in such a way that only the EXACT item sent will be returnable within those first 3 days.
We also suggest signature confirmation @ insurance as well for your protection. ALL our shipped items are insured thru our business insurance.
MERRY CHRISTMAS & HAPPY HOLIDAYS TO YOU & YOURS...
FYI: The heavy use of the word: ***COOL*** is just my being stuck in the 70's & DOES NOT STAND FOR: Currently Out Of Luck... If it is not listed as SOLD, we probably have @ least 1 in stock. Thanx. Joe
Thank you for shopping at Gift Music Book & Collectibles!