Policies and FAQ |
| PRICING: Please note that all prices are in U.S. dollars.
Shipping and handling are not
included. |
ORDER PROCESSING POLICY: After you submit your order, you
will receive a computer-generated confirmation
that your order was placed. If there are extra shipping, handling or other charges for your order,
we will let you know the amount when the order is confirmed.
- If you are paying by check or money order, your order will be held for seven (7) days. If payment is not received within that time, the hold will be removed from the item(s) and they will be returned to stock.
- If payment is made by check, we will hold the item for you for an additional 10 to 15 days until our bank clears your check. Current applicable fees will be charged in cases of bounced checks.
- Item(s) paid for by money order are shipped 3 business days after receipt
- If you are paying by credit card, your order will be shipped 3 business days after receipt
- If you are using our option for a payment service, your order will be shipped 3 business days after receipt
Insurance is no longer mandatory. It is the customers choice. Glamour n Glitz will not be responsible for orders not insured after they leave our hands at USPS. We will always show proof of shipping if asked. |
SALES TAX: Sales taxes (if any) are calculated based on the location to which the product is being shipped.
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| OUR SHIPPING POLICY: Most items will be shipped by USPS-ParcelPostIns. We
may elect to ship by some other carrier and will notify you if that is the case. International orders are welcome and must be paid through PayPal international priority mail only. Countries that do not accept U.S.P.S. insurance on international orders will be the responsibility of the customer if orders are lost for some reason beyond our control. We will always show proof of shipping in this matter. |
| OUR RETURN POLICY: We're certain you'll be happy with your merchandise. We take extra care to fully
describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please use our question form to ask us about the item before placing
your order. If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return. |
| OUR RESTOCKING POLICY: We do not charge restocking fees. |
OUR DAMAGE POLICY: you must take the entire order (all contents and all original packing material) to your local U.S. Post Office to file a claim. The U.S. Post
Office will send the claim to us for processing. Do not repack and do not mail the damaged items back to us. This will void the U.S. Post Office
insurance and we will not be able to give you a refund |
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Please remember that all our vintage and antique items may or may not have the usual minimal wear from normal use. Any damage or abnormal wear will be noted in our descriptions. We use the the words excellent condition for most items, if an item is not in the best possible vintage condition we don't buy it. So excellent condition means about as good as you can get for vintage. We stand behind our vintage and antique merchandise and guarantee customer satisfaction. |
Thank you for shopping at Glamour n Glitz Vintage Costume Jewelry and Collectibles.!
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