Policies and FAQ |
| PRICING: Please note that all prices are in US dollars.
Shipping and handling are not
included. |
ORDER PROCESSING POLICY: After you submit your order, you
will receive a computer-generated confirmation
that your order was placed. If there are extra shipping, handling or other charges for your order,
we will let you know the amount when the order is confirmed.
- If you are paying by check or money order, your order will be held for seven (7) days. If payment is not received within that time, the hold will be removed from the item(s) and they will be returned to stock.
- If payment is made by check, we will hold the item for you for an additional 10 to 15 days until our bank clears your check. Current applicable fees will be charged in cases of bounced checks.
- Item(s) paid for by money order are shipped If you don't receive an order confirmation in 3 days, please e-mail us. Tias.com/Paypal checkout now processes credit card payments. A seperate Paypal invoice can be e-mailed. *Personal checks/money orders must be received within 10 days of order.
- If you are using our option for a payment service, your order will be shipped If you don't receive an order confirmation in 3 days, please e-mail us. Tias.com/Paypal checkout now processes credit card payments. A seperate Paypal invoice can be e-mailed. *Personal checks/money orders must be received within 10 days of order.
Items can be combined to reduce your shipping costs!! Free US shipping on order subtotals(not including shipping cost) of $100.00+. Shipping will be done within 3 days upon receipt of payment. Delivery confirmation/tracking is free. USPS Priority mail is 2-3 days transit time, USPS first class mail should arrive within 1 week. UPS varies by service chosen. Foreign is based on shipping option chosen by the buyer. We cannot control the delivery time of international orders. We are not responsible for international lost/damaged packages once the postal service has them. |
| SALES TAX: Pennsylvania residents please add 6% sales tax to subtotal before shipping costs. |
| OUR SHIPPING POLICY: Most items will be shipped by USPS-PriorityIns. We
may elect to ship by some other carrier and will notify you if that is the case. International orders are welcome. All orders shipped to addresses outside of the USA will be shipped by US Postal Service or UPS. I'll contact you directly with options and costs. |
| OUR RETURN POLICY: We're certain you'll be happy with your merchandise. We take extra care to fully
describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please use our question form to ask us about the item before placing
your order. If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return. |
| OUR RESTOCKING POLICY: We do not charge restocking fees at this time. This is subject to change without notice. |
| OUR DAMAGE POLICY: Not responsible for uninsured lost or damaged items once the post office has them. Insured items-You must take the entire order(all contents and all original packing material) to your local US Post Office to file a claim. The USPS will send the claim to us for processing. Do not repack and do not mail the damaged items back to us. This will void the USPS insurance and we will not be able to give you a refund. |
| Gift Certificates are available for purchase.
Gift Certificates of any amount may be purchased at no extra charge. Please e-mail us with amount, method of payment and recipient's address. A gift certificate will be sent immediately to your choice of either the sender's or recipient's address. Can be an e-mail version or sent through the regular mail. See Gift Certificate category. |
Thank you for shopping at La Difference!
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