Policies and FAQ |
| PRICING: Please note that all prices are in U.S. Dollars.
Shipping and handling are not
included. |
ORDER PROCESSING POLICY: After you submit your order, you
will receive a computer-generated confirmation
that your order was placed. If there are extra shipping, handling or other charges for your order,
we will let you know the amount when the order is confirmed.
- If you are paying by money order, your order will be held for seven (7) days. If payment is not received within that time, the hold will be removed from the item(s) and they will be returned to stock.
- Item(s) paid for by money order are shipped It usually takes approximately 6-8 weeks for you to receive your one-of-a-kind bag. We will begin making it when your order is received. Keep in mind it is a recycled item and will be similar to what you see online. This is a business owned by two full
- If you are paying by credit card, your order will be shipped It usually takes approximately 6-8 weeks for you to receive your one-of-a-kind bag. We will begin making it when your order is received. Keep in mind it is a recycled item and will be similar to what you see online. This is a business owned by two full
- If you are using our option for a payment service, your order will be shipped It usually takes approximately 6-8 weeks for you to receive your one-of-a-kind bag. We will begin making it when your order is received. Keep in mind it is a recycled item and will be similar to what you see online. This is a business owned by two full
We are a business based on recycling. Each bag is made based on what we can find with that album cover, playbill, image, etc... Although we keep a large amount of images "in house", some images may require being reordered due to popularity. Your bag will be shipped promptly after images are in stock. |
| SALES TAX: Sales taxes (if any) are calculated based on the location to which the product is being shipped. |
| OUR SHIPPING POLICY: Most items will be shipped by USPS-PriorityNoIns. We
may elect to ship by some other carrier and will notify you if that is the case. Please email us first if you are located outside of the U.S. for a shipping quote prior to ordering. |
| OUR RETURN POLICY: We're certain you'll be happy with your merchandise. We take extra care to fully
describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please use our question form to ask us about the item before placing
your order. If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return. |
| OUR RESTOCKING POLICY: We charge a 25% restocking fee. |
| OUR DAMAGE POLICY: You must take the entire order (all contents and all original packing material) to your local U.S. Post Office to file a claim. The U.S. Post Office will send the claim to us for processing. Do not repack and do not mail the damaged items back to us. This will void the U.S. Post Office insurance and we will not be able to give you a refund |
| Due to the nature of this business, returns on custom orders can only be made for repairs that we are responsible for. Stock merchandise has a 24 hour return policy.
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Thank you for shopping at A. C. HANDBAGS!
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