Policies and FAQ |
| PRICING: Please note that all prices are in U.S. Dollars. Please note that there is a $25 charge for any returned payments..
Shipping and handling are not
included. |
ORDER PROCESSING POLICY: After you submit your order, you
will receive a computer-generated confirmation
that your order was placed. If there are extra shipping, handling or other charges for your order,
we will let you know the amount when the order is confirmed.
- If you are paying by check or money order, your order will be held for seven (7) days. If payment is not received within that time, the hold will be removed from the item(s) and they will be returned to stock.
- If payment is made by check, we will hold the item for you for an additional 10 to 15 days until our bank clears your check. Current applicable fees will be charged in cases of bounced checks.
- Item(s) paid for by money order are shipped within 72 hours for domestic orders, every Saturday for international.
- If you are paying by credit card, your order will be shipped within 72 hours for domestic orders, every Saturday for international.
- If you are using our option for a payment service, your order will be shipped within 72 hours for domestic orders, every Saturday for international.
Please pick the appropriate shipping option for your time frame and/or budget. |
| SALES TAX: Sales tax is charged to Pennsylvania residents. Please let us know if you are a Pennsylvania resident, but have a Sales Tax ID #. |
| OUR SHIPPING POLICY: Most items will be shipped by USPS-ParcelPostIns. We
may elect to ship by some other carrier and will notify you if that is the case. All orders shipped to addresses outside of the US will be shipped by US Postal Service. Please inquire about specific rates, rates vary according to country and other services (such as insurance) you might like. |
| OUR RETURN POLICY: We're certain you'll be happy with your merchandise. We take extra care to fully
describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please use our question form to ask us about the item before placing
your order. If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return. |
| OUR RESTOCKING POLICY: We do not charge restocking fees. |
| OUR DAMAGE POLICY: We take extra precautions to pack our orders to prevent damage and breakage. It is your option to purchase or not purchase insurance for your order. If, despite our efforts, your order does arrive damaged you must email us and we will contact UPS who will come to pick it up. UPS will send the claim to us for processing. Do not repack and do not mail the damaged items back to us. This will void the insurance and we will not be able to give you a refund. However, Seems Like Old Times is not responsible for damage during shipment and will not issue refunds for such damage. |
| LAYAWAY!
Items are also available for no interest layaway! 25% of the sales price is required as a non-refundable deposit to be used towards the total purchase, and 90 days are given to layaway the item(s). If the item is not paid for by the end of the 90 days, no refund is given. Special arrangements may be made for large items. |
Thank you for shopping at Seems Like Old Times Collectibles Plates and Ornaments!
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