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Blue Moon ...Furniture & Collectibles

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Policies and FAQ

PRICING: Please note that all prices are in U.S. dollars. Shipping and handling are included on shipments made to U.S. addresses.

 

ORDER PROCESSING POLICY: After you submit your order, you will receive a computer-generated confirmation that your order was placed. If there are extra shipping, handling or other charges for your order, we will let you know the amount when the order is confirmed.
  • If you are paying by check or money order, your order will be held for seven (7) days. If payment is not received within that time, the hold will be removed from the item(s) and they will be returned to stock.
  • If payment is made by check, we will hold the item for you for an additional 10 to 15 days until our bank clears your check. Current applicable fees will be charged in cases of bounced checks.
  • Item(s) paid for by money order are shipped no more than 3 business days after receipt
  • If you are using our option for a payment service, your order will be shipped no more than 3 business days after receipt
Normally, you should expect shipment to take about a week to 10 days. But if you
are paying by check or money order, please request our P.O. address to send payment for your order. There will be the delay in receiving and processing the payment, and a delay of about 15 days for our bank to clear your check.

 

SALES TAX: Sales taxes (if any) are calculated
based on the location to which the
product is being shipped.

 

OUR SHIPPING POLICY: Most items will be shipped by U.S. Mail. Shipping and handling is free on orders shipped to U.S. addresses.We may elect to ship by some other carrier and will notify you if that is the case. We do ship some items to locations outside of the 48 mainland U.S states, to international locations which allow for full value shipping insurance. If you are a buyer located outside of the
lower 48 mainland contiguous states, please email us for shipping information for your exact location, before making a purchase order. Thanks.

 

OUR RETURN POLICY: We're certain you'll be happy with your merchandise. We take extra care to fully describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please use our question form to ask us about the item before placing your order.

If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return.

 

OUR RESTOCKING POLICY: We do not charge restocking fees.

 

OUR DAMAGE POLICY: We take extra precautions to pack our orders to prevent damage and breakage. If, despite our efforts, your order does arrive damaged, you must work with the carrier (UPS, Postal Service, etc) to file the claim. They will normally want to see the entire order (all contents and all original packing material). They will send the claim to us for processing. Do not repack and do not return the damaged items to us unless you are instructed to do so. This will void the insurance and we will not be able to give you a refund.

 

 

Thank you for shopping at Blue Moon ...Furniture & Collectibles!


 

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Blue Moon ...Furniture & Collectibles
Contact us!
126 N. Main
Beebe, AR 72012
United States

Updated Friday, August 01 2014
Product descriptions copyrightę 2014 Blue Moon ...Furniture & Collectibles
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