Circa: 1984 Condition: used Size: Paperback Type: softcover Country of Origin: United States Publisher: Ballantine Books Author: Robert M. Bramson Pages: 184 ISBN: 0345321979
Coping with Difficult People ... In Business and In Life
Robert M. Bramson, Ph.D
Do you know any of these people?? Hostile / Agressives - They bully, throw tantrums, and generally overwhelm. Compliners - They always whine but never change what they whine about. Silent / Unresponsives - They sap your confidence and drag things to a halt. Know-It-All Experts - sometimes they really know, sometimes it's hot air; either way they win by intimidation. This book is the Key to Coping with Difficult People.
Ballantine Books, 1984. ISBN 0-345-32197-9. Paperback, 184 pages.