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How do I change my address, my email address or my credit card info?

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Need to change your personal information?  Perhaps you need to change the email address to which your reports are sent.  Or the email address to which your orders are forwarded.  Or you've moved and have a new physical store address.  Or perhaps you have lost a credit card or had a new credit card number assigned and need to enter a new credit card number.  All these data elements are accessible to you and you can change them at any time.

  1. Go to your Members Pages (http://www.TIAS.com.com/members/).  If your members page is not currently displayed, click this link Members Pages to open it in a new window so you can toggle back and forth between your maintenance page and this tutorial.

  2. Select the Site Maintenance menu and then the 'Addresses / Credit Card Info' menu entry.  Change whatever you need to -- your physical address, your email address, your credit card information, your billing information -- and when your changes are complete and correct, click the button 'Update Contact Information'.

    Note that your credit card information does not appear on your site but your address is visible to your shoppers!  We have found that customers do not buy from vendors that they can't get a mailing address for.  If you don't have a physical store and do not want to use your home mailing address, we recommend that you obtain a P.O.  Box and use that address instead.

  3. Incidentally, if you have not looked at the options available to you on the Site Maintenance Menu, you should.  This where the options are for customizing your store appearance and maintaining it. 
     
  4. Need to know more?    Use the context sensitive help (the little question marks like this: ...want to change the appearance of your site?) to find out about the various features.

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