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Retirement Announcement |
2020-01-28 |
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Outage Notice |
2018-01-14 |
Contents:---
Sue Kopsch
Manager, Customer Support
TIAS.com
http://www.tias.com
support@tias.com
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Cyber Monday Promotion |
2017-11-26 |
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Black Friday and Cyber Monday sales |
2017-11-10 |
Contents: |
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Planned outage Thursday, Sept. 7, 2017 12:01 am-7:00am est |
2017-09-06 |
Contents: |
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Possible scam email sent to our dealers |
2017-08-21 |
Contents: |
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Brief server outage Saturday 5/20/2017 starting between 7am-8am |
2017-05-19 |
Contents: |
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Mother's Day Gift Suggestions |
2017-04-21 |
Contents: |
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Planned outage during server move |
2017-01-26 |
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Time to promote Cyber Monday/Week sales |
2016-11-26 |
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Cyber Monday/Week press releases |
2016-11-26 |
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Promoting Black Friday sales |
2016-11-14 |
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Getting ready for holiday shoppers |
2016-08-22 |
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Newsletter offer extended! |
2016-08-20 |
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TIAS announces new advertising option |
2016-07-17 |
Contents: |
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Christmas In July newsletter |
2016-07-05 |
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Dads and Grads promotional newsletter from our TIAS.com sellers |
2016-05-24 |
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Dads and Grads promotional newsletters |
2016-05-19 |
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CyberMonday promotions |
2015-11-29 |
Contents: |
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TIAS.com Merchant News for August 12, 2015 |
2015-08-12 |
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TIAS.com Merchant News 5/7/2015 |
2015-05-07 |
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Mother's Day Promotions |
2015-04-24 |
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TIAS.com Merchant News 3/17/2015 |
2015-03-17 |
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TIAS.com Merchant News 2/17/2015 follow up re potential scams |
2015-02-17 |
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TIAS.com Merchant News 1/28/2015-Outage |
2015-01-28 |
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TIAS.com Merchant News 1/27/2015-Potential Scammer |
2015-01-27 |
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TIAS.com Merchant News for January 8, 2015 |
2015-01-08 |
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TIAS.com Merchant News for November 29, 2014 |
2014-11-29 |
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TIAS.com Merchant News for November 20, 2014 |
2014-11-20 |
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TIAS.com Merchant News for October 28, 2014 |
2014-10-28 |
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TIAS.com Merchant News for October 2, 2014 |
2014-10-02 |
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TIAS.com Merchant News for August 28, 2014 |
2014-08-28 |
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TIAS.com Merchant News for July 20, 2014 (Part II) |
2014-07-20 |
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TIAS.com Merchant News for July 20, 2014 |
2014-07-20 |
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TIAS.com Merchant News forJuly 20, 2014 |
2014-07-20 |
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The Collectors Newsletter #964--July 18, 2014 |
2014-07-18 |
Contents:
1. Summer Specials and Sales at TIAS.com!
2. Pinterest
3. This Week's Stories and Requests for Help
4. This Week's Antique News
5. Your Classifieds
6. Newly listed items
7. A Vintage Recipe
8. Vintage Recipe Requests from Readers
9. New On line Merchants
10. Helpful Resources For Collectors
11. Come sell with TIAS.com!
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TIAS.com Merchant News for June 20, 2014 |
2014-06-20 |
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TIAS.com Merchant News for June 9, 2014 |
2014-06-09 |
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TIAS.com Merchant News for June 6, 2014 |
2014-06-06 |
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TIAS.com Merchant News for May 31, 2014 |
2014-05-31 |
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TIAS.com Merchant News for May 29, 2014 |
2014-05-29 |
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TIAS.com Merchant News for May 29, 2014 |
2014-05-29 |
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TIAS.com Merchant News for May 22, 2014 |
2014-05-22 |
Contents:-
We're still promoting "Dads and Grads"! When posting your press release relating to something a Dad or a Grad might like, be sure it includes a good, clear image. We hope you will participate. If any of you have any suggestions for other promotions, send them to support@tias.com for consideration.
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TIAS.com Merchant News for May 20, 2014 |
2014-05-20 |
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TIAS.com Merchant News for May 14, 2014 |
2014-05-14 |
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TIAS.com Merchant News for May 2, 2014 |
2014-05-02 |
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TIAS.com Merchant News for April 16, 2014 |
2014-04-16 |
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TIAS.com Merchant News for April 10, 2014 |
2014-04-10 |
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TIAS.com Merchant News for April 10, 2014 |
2014-04-10 |
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TIAS.com Merchant News for April 7, 2014 |
2014-04-07 |
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Promoting your items |
2014-03-23 |
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TIAS.com Merchant News for March 17, 2014 |
2014-03-17 |
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TIAS.com Merchant News for March 14, 2014 |
2014-03-14 |
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TIAS.com Merchant News for March 5, 2014 |
2014-03-05 |
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TIAS.com Merchant News for March 2, 2014 |
2014-03-02 |
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TIAS.com Merchant News for March 2, 2014 |
2014-03-02 |
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TIAS.com Merchant News for January 3, 2014 |
2014-01-03 |
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TIAS.com Merchant News for December 5, 2013 |
2013-12-05 |
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TIAS.com Merchant News for December 3, 2013 |
2013-12-03 |
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TIAS.com Merchant News for November 30, 2013 |
2013-11-30 |
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IMPORTANT - TIAS Merchant News for 11/24/13 |
2013-11-23 |
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TIAS Merchant news for September 26th 2013 |
2013-09-25 |
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TIAS.com Antiques & Collectibles Business News For August 28, 2013 |
2013-08-28 |
Contents:-
In this issue:
1. The Holiday Shopping Season is Almost Here. How to Sell More Inventory...
2. The Top 10 Google searches containing the word "Antique"
3. Online customers are looking for the best price.
4. The Top 20 Selling Categories of Antiques & Collectibles for August 2013
5. We are looking for more dealers to join us on TIAS. Tell your friends about us :-)
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TIAS.com Merchant News for July 4th, 2013 |
2013-07-03 |
Contents: |
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Scheduled down time |
2013-05-29 |
Contents: |
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IMPORTANT -- TIAS Merchant News for May 25, 2012 |
2013-05-25 |
Contents: |
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IMPORTANT -- TIAS Merchant News for April 27, 2012 |
2013-04-27 |
Contents: |
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TIAS Merchant News for February 3, 2013 |
2013-02-03 |
Contents:-----------
1. Why you need photos
2. Expanding advertising on Google Shopping
3. We are looking for a few more merchants
4. Please include photos that are in focus and well exposed
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TIAS Merchant News for February 3, 2013 |
2013-02-02 |
Contents:-----------
1. Why you need photos
2. Expanding advertising on Google Shopping
3. We are looking for a few more merchants
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TIAS.com Merchant News for Jan 1, 2013 |
2012-12-31 |
Contents:--------
1. Nominate TIAS as one of the best places to sell online.
2. Make sure you have a valid phone number and address
3. Post new inventory if you want to get it on Pinterest.
4. We are looking for more sellers
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TIAS.com Merchant News for December 10, 2012 |
2012-12-10 |
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IMPORTANT -- TIAS Merchant News for December 3, 2012 |
2012-12-03 |
Contents: |
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IMPORTANT -- TIAS Merchant News for December 02, 2012 |
2012-12-02 |
Contents: |
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Merchant News From TIAS.com for November 20, 2012 |
2012-11-20 |
Contents:---
1. You now get FOUR press releases a week
2. Black Friday promotion on Kovels.com for TIAS.com
3. Keep posting inventory
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IMPORTANT -- TIAS Merchant News for November 18, 2012 |
2012-11-18 |
Contents: |
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TIAS Merchant News for October 25th, 2012 |
2012-10-25 |
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Merchant News from TIAS.com for October 23, 2012 |
2012-10-23 |
Contents:-----------
Garden City, New York - October 22, 2012 - The Internet Antique Shop (http://www.TIAS.com) the Webs largest online antiques & collectibles mall, today launched the first phase of their brand new Web site. The new appearance is backed by new software that was custom designed for TIAS by BCS Engineering of Athens Ohio. The new site offers advanced features for buyers and sellers of antiques & collectibles.
TIAS.com now offers easier category navigation, more photos of merchandise and a much faster search engine giving visitors the opportunity to browse a wide selection of over half a million antiques & collectibles in seconds.
"TIAS.com is one of the pioneers of e-commerce. We've been helping merchants sell their antiques & collectibles online for almost 18 years now." said Phillip Davies President of TIAS.com. "The new appearance and features we are now offering will make it easier for customer to find
the antiques & collectibles they are looking for and generate more sales for our merchants."
"This first completed phase of moving such a large Web site to an entirely new platform was extremely complex." said Carrie Saunders, Owner/Engineer at BCSE. "The transition from TIAS's old software with over a million lines of proprietary code, to the new Web 2.0 platform was an exciting challenge for our team. We are very happy with how it turned out and look forward to completing the final phase of this project."
Accredited media interested in discussing the this press release in more detail are encouraged to contact Phillip Davies at phil@tias.com or call 1-888-653-7883 or Carrie Saunders at support@bcsengineering.com
About TIAS.com Inc.
TIAS.com was voted by About.com readers as the "Best Place to Buy" antiques & collectibles online in 2011 & 2012. TIAS lists well over 580,000 items for sale online and serves approximately 600,000 unique visitors each month. About 400 merchants sell through the TIAS system.
The company has been building Web stores for merchants since 1995. To open an online shop with TIAS.com please visit http://www.MakeAShop.com .
About BCS Engineering
Founded in Athens, Ohio in 2002 by Carrie and Brandon Saunders, BCS Engineering provides high quality custom web site design utilizing content management systems such as Express Engine and state of the art ecommerce software such as X-cart, Pinnacle Cart and Magento. Their
original intent to help a few local companies with their Web sites has now matured into an organization of 12 highly dedicated individuals offering quality services to clients across the globe.
TIAS contact info:
Phillip Davies
phil@tias.com
1-888-653-7883
BCS Engineering contact info:
Carrie Saunders
support@bcsengineering.com
Partner/Engineer
BCS Engineering |
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Merchant News From TIAS.com for October 17, 2012 |
2012-10-16 |
Contents:--------
1. Major software roll-out next week.
2. I need you to send me one "Holiday Shopping Suggestion"
3. If your photos suck, lets get them fixed....
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TIAS Merchant News for October 8, 2012 |
2012-10-08 |
Contents:-------
1. A secret place to sell merchandise online
2. We're loading your new merchandise to Pinterest as well.
3. Google shopping is still free until October 17th.
4. We are sending your merchandise to Bing Shopping
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Merchant news from TIAS.com for September 21, 2012 |
2012-09-21 |
Contents:------
1. Help yourself by liking TIAS.com on Pinterest.
2. How do we figure out what to post to Pinterest?
3. The "Pay for Play" version of Google shopping.
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-- IMPORTANT -- TIAS Merchant News for September 14, 2012 |
2012-09-14 |
Contents:
Greetings,
We've got a major software upgrade to our online credit card processing that needs to be done on Tuesday, September 18, 2012.
If you use your own credit card merchant account with the TIAS.com system, accepting credit cards will be temporarily turned off from 7AM EST until noon EST to allow the installation of new required security software.
Accepting credit cards via Paypal will still be active. Your store's shopping cart will also still accept payments via check, Money order, Paypal & Google Checkout if your store offers those payment options.
We hope to complete this upgrade much quicker than the time we've allotted, but we wanted to make you aware of what might be the maximum time we'll need to complete this upgrade.
This software security upgrade is required for us to continue to host credit card merchant accounts and we want to have it in place and running smoothly before Holiday shopping starts.
If you have any questions, please email support@tias.com or give us a call at 1-888-653-7883
Kind Regards,
TIAS Customer Support |
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TIAS Merchant News for Tuesday September 11th 2012 |
2012-09-10 |
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(MORE) TIAS Merchant news for July 27th, 2012 |
2012-07-27 |
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Merchant News From TIAS.com For July 27th, 2012 |
2012-07-27 |
Contents:-----------
1. CCLog deadline has passed.
2. Bad photos = lost sales
3. Using Pinterest increases sales.
4. Are you ready for the Holiday shopping season?
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TIAS Merchant News for July 5, 2012 - IMPORTANT- |
2012-07-05 |
Contents: |
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URGENT REMINDER - TIAS Merchant News for June 29, 2012 |
2012-06-29 |
Contents:---
We are counting on you!
TIAS.com is applying for a $250,000 grant from Chase Bank & Living Social. If we get this
grant ALL of the funds will go towards improving the TIAS system and offering more services
to you and your customers.
Part of the grant process is getting 250 people to vote for TIAS.com on their Web site.
We only found out about this grant yesterday and tomorrow at midnight is the deadline.
As of this email, we've got 85 votes, so we are scrambling to get the additional 165
needed to qualify.
It takes about 30 seconds to submit your vote. If we can get every TIAS merchant to participate,
we can easily get all 250 votes by the deadline tomorrow. Please go to :
http://www.MissionSmallBusiness.com
and click on the blue button in the lower right corner of the page that says [Log In & Support]
you will be prompted to login or register. Once you are logged in, Scroll down the screen that says
"Vote Local" and do a search for TIAS.com. Once the search results come up, you can place
one vote for us.
If you have already voted THANK YOU!
If you know of anyone else who would be interested in supporting TIAS, please pass this
email on to them. Voting closes at midnight tomorrow (June 30th).
Thank You!
Phil
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TIAS Merchant News for June 28, 2012 |
2012-06-28 |
Contents:
We have an unusual request....
TIAS.com is applying for a grant from "Mission Small Business" (MSB) and we need your help.
Part of the grant process is getting 250 people to vote for TIAS.com on the MSB Web site.
It takes about 30 seconds to submit your vote. If you would like to help us out, please go to :
http://www.MissionSmallBusiness.com
and click on the blue button in the lower right corner of the page that says [Log In & Support]
you will be prompted to login or register. Once you are logged in, Scroll down the screen that says "Vote Local" and do a search for TIAS.com . Once the search results come up, you can place
one vote for TIAS.
If you know of anyone else who would be interested in supporting TIAS, please pass this
email on to them. Voting closes June 30th
Many thanks for your help.
Phil
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TIAS Merchant News for June 19, 2012 |
2012-06-19 |
Contents:-----
1. Free listing day on eBay today.
2. The Pinterest buttons are up on your Web site.
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TIAS Merchant news for June 8, 2012 |
2012-06-08 |
Contents: |
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-- IMPORTANT -- TIAS Merchant News for June 7, 2012 |
2012-06-07 |
Contents: |
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Merchant News from TIAS.com for May 29, 2012 |
2012-05-29 |
Contents:--------
1. Yes, it's the slow season. What to do about it.
2. Credit card processing update. - IMPORTANT -
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Merchant News from TIAS.com for May 17, 2012 |
2012-05-17 |
Contents:----------
1. Sending items from TIAS.com to eBay is now working again
2. We can host your domain name (YourstoreName.com)
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TIAS.com Merchant News for May 16, 2012 |
2012-05-16 |
Contents:------
1. Change to Credit Card Processing (For Some) - IMPORTANT
2. Featured merchant - What are they doing right?
3. Promote your store on the TIAS home page.
4. Free coupon for you to promote your site
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TIAS Merchant Newsletter for April 30, 2012 |
2012-04-30 |
Contents:--------
1. About getting your press release on the TIAS.com home page
2. Packing material - Keep It Clean
3. Use our Facebook page
4. Give Pinterest a try
5. Check out your merchandise on Bing Shopping
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TIAS Merchant News for March 31, 2012 |
2012-03-31 |
Contents: |
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TIAS Merchant Newsletter For March 9, 2012 |
2012-03-09 |
Contents:--
1. Your Merchandise Photos
2. Google & Your Shipping Options
3. eBay changes - 30 days in the text box "return policy".
4. Facebook - Marketing tip
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Merchant News from TIAS.com - February 27th, 2011 |
2012-02-27 |
Contents:----
1. TIAS.com (your site included) is a finalist for two major Web awards.
2. TIAS welcomes Tabletopsetc.com dealers to our family of merchants.
3. How to increase your sales - A few marketing tips...
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TIAS Merchant News for Monday January 23, 2012 |
2012-01-23 |
Contents:------
1. HELP US HELP YOU...
2. More of your merchandise on Google Shopping
3. Check your photos...
4. We have 7583 friends on our facebook page that want to hear about your TIAS store.
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Merchant News From TIAS.com January 09, 2012 |
2012-01-09 |
Contents:
1. URGENT - We need your Help!!
2. Sue's been experimenting with her listings...
3. The new search results on TIAS
4. Do you have multiple Web sites?
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Merchant News From TIAS.com December 6, 2011 |
2011-12-06 |
Contents:
1. Cyber Monday sales were up 11% over last year
2. Is the file size of your photos too big?
3. Your customers are calling us...
4. Do you have multiple Web sites?
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--SCAM WARNING -- from TIAS.com - November 28th, 2011 |
2011-11-28 |
Contents: |
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IMPORTANT -- TIAS.com merchant newsletter for November 27, 2011 |
2011-11-27 |
Contents: |
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-- IMPORTANT -- News from TIAS.com for November 22, 2011 |
2011-11-22 |
Contents: |
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IMPORTANT -- TIAS.com merchant newsletter for November 21, 2011 |
2011-11-21 |
Contents:------
1. We are having a "Black Friday" sale at TIAS & your store is invited to participate.
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The TIAS.com merchant newsletter for November 9, 2011 |
2011-11-09 |
Contents:-----
1. How to transfer your TIAS.com press release to Facebook.com
2. Your customers are edgy, so talk to them....
3. About voiding an order on TIAS
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Merchant News from TIAS.com for November 3, 2011 |
2011-11-03 |
Contents:-----
1. Your store search engine has been upgraded
2. The affect of the recent changes at TIAS.
3. What do online sales look like for this Holiday shopping season?
4. It's SHOPPING SEASON!!!
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IMPORTANT news from TIAS.com for October 25, 2011 |
2011-10-25 |
Contents: |
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TIAS Merchant Newsletter for October 22, 2011 |
2011-10-21 |
Contents:------
1. Pages are loading faster than ever before.
2. New Home page & Logo
3. IMPORTANT - When you void an order...
4. IMPORTANT - Check your "Checkout" text
5. IMPORTANT - Google Shopping might be dropping your items...
---
1. Pages are loading faster than ever before.
Our new programmers have been working with our server hosting company to dramatically improve our system speed for Holiday shoppers. We now have one of the fastest ecommerce home pages/sites on the Web. People buy more from a fast ecommerce site. Take a look at this real-time speed report comparing TIAS to many other ecommerce sites. http://bit.ly/TIASSpeed
---
2. New Home page & Logo
We have a new home page and header. This is the first stage of our site rebuild. Our new logo is now live and you will see other graphic changes over the coming weeks as well. So far we have had some excellent feedback from customers and we are also seeing a sales increase from the more prominent search box at the top of the page.
---
3. IMPORTANT - When you void an order...
If you void an order because an item is not available (either because you can't find it, or you sold it on another site, etc), be sure to go back into Maintain Inventory and delete the item. Voiding the order puts the inventory back up for sale, and if it is unavailable, you will have this problem again.
---
4. IMPORTANT - Check your "Checkout" text
While doing a test order on one of the TIAS sites, we noticed that the comments displayed just under the shopping cart information seemed to indicate to the buyer that the order was complete, when in fact the customer was still in the 'cart' part of the process.
Please check the various text boxes in Site Maintenance (under many of the tabs) to ensure that you don't have information that would cause the customer confusion. Additionally, check for outdated information. We have found a number of sites with announcements regarding absences, vacations, and even sales that are outdated and no longer applicable.
If you have any doubt as to your wording for any of the text box fields, email support@tias.com and let us know which text box (and under which tab) you'd like us to check for you.
---
5. IMPORTANT - Google Shopping might be dropping your items...
DON'T include the term "Free Shipping" in your item descriptions. When we send this over to Google shopping, your items will get dropped by their system. Please review these other issues that can get your items dropped by Google shopping. http://www.google.com/support/merchants/bin/answer.py?answer=188494#US
---
Comments? Questions? email support@tias.com
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TIAS.com Merchant Newsletter For October 7, 2011 |
2011-10-07 |
Contents:----
1. IMPORTANT - Why your merchandise may be getting rejected by Google's
product search.
2. Tell Google what you think of their search results.
3. Post your TIAS press releases to our Facebook page.
4. Holiday shopping season is here...
5. New Logo & New look
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TIAS Merchant newsletter for September 30, 2011 |
2011-09-30 |
Contents:------
1. Holiday shopping started...
2. PCI compliance and TIAS
3. Google shopping upload is daily and is automatic
4. eBay Template changes
5. About your incomplete shopping carts
6. Post a message about your store to our facebook page & don't forget twitter
7. Post a press release to the TIAS home page & to news-antique.com
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--IMPORTANT-- Merchant news from TIAS.com for 9-17-11 |
2011-09-17 |
Contents: |
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TIAS.com merchant newsletter for September 15, 2011 |
2011-09-16 |
Contents: |
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TIAS.com Antiques & Collectibles Business News For September 7, 2011 |
2011-09-06 |
Contents:-
In this issue:
1. TIAS is now FASTER....
2. The Holiday Shopping Season Just Started. How to Sell More Inventory...
3. The Top 10 Google searches containing the word "Antique"
4. Alert the media - How to write a "Microrelease" in 20 minutes or less
5. Online customers are looking for the best price.
6. The Top 20 Selling Categories of Antiques & Collectibles for August 2011
7. We are looking for more dealers to join us on TIAS. Tell your friends about us :-)
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The TIAS Merchant Newsletter for August 22, 2011 |
2011-08-22 |
Contents:-----
1. -- REMINDER -- We have a brief outage scheduled for this Tuesday night.
2. Help us drive customers to your Web site. We need your vote at Auctionbytes.com
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IMPORTANT - Merchant News From TIAS.com for August 17, 2011 |
2011-08-17 |
Contents:------
1. Scheduled brief outages
2. Get a free facebook account and post news about your online store to it.
3. IMPORTANT - Do you use BuySafe on your Web site? Please email us if you do.
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Merchant News From TIAS.com for August 14, 2011 |
2011-08-14 |
Contents:------
1. Holiday shopping starts in September - Are you ready?
2. An update on our Google Shopping efforts
3. Thank you to all the volunteers and suggestions for site improvement
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The TIAS.com Merchant Newsletter for August 10, 2010 |
2011-08-09 |
Contents: |
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TIAS Merchant News for August 4, 2011 |
2011-08-04 |
Contents: |
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Merchant news from TIAS.com for August 1, 2011 |
2011-07-31 |
Contents: |
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TIAS.com Merchant Newsletter for July 26, 2011 |
2011-07-26 |
Contents: |
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--IMPORTANT-- Regarding your account at TIAS.com - July 08, 2011 |
2011-07-08 |
Contents: |
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--IMPORTANT-- Merchant news from TIAS.com for 5-31-11 |
2011-05-31 |
Contents: |
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TIAS Merchant Newsletter for May 18, 2011 |
2011-05-18 |
Contents:--
1. Send our Facebook readers to YOUR TIAS.com store.
TIAS.com now has over 3300 active facebook users who are very interested in antiques & collectibles. Several of your fellow TIAS merchants are actively posting news, photos and even videos to the TIAS.com Facebook page.
You are invited to use the TIAS.com Facebook page in the same way that you would use the TIAS press release system. Tell our Facebook fans about your inventory updates, sales and special offers.
To get started posting your messages, go to: http://bit.ly/cguVAo
If you have any questions, drop us a note at support@tias.com
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TIAS Merchant Newsletter for March 30, 2011 |
2011-03-30 |
Contents:--
1. We won the About.com "Readers Choice Awards" as the best place to buy antiques & collectibles online
On March 15th, About.com announced that TIAS.com won their "Readers Choice Award" as the best place to buy antiques & collectibles online. See:
http://collectibles.about.com/od/valuableresources/ss/Collector-Favorites-For-2011_3.htm
We beat out eBay, Rubylane, Etsy & Bonanza. It was quite a surprise, considering the high powered competition we were up against. Here is the press release that we published.
http://news-antique.com/?id=797204
Customers trust TIAS because we have the best merchants on the Web. Thank you for making this possible!
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URGENT NOTE FROM TIAS.com |
2011-03-08 |
Contents: |
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TIAS Merchant newsletter for February 20, 2011 |
2011-02-20 |
Contents:--
1. The TIAS facebook page. How you can use it to drive traffic to your store.
Our facebook page has recently started to gain some serious traction and we are now getting anywhere from 80 to 100 new "likes" a day for our page. As a TIAS, AntiqueArts or CollectorOnline merchant you are welcome to post inventory and sales from your store on our facebook page at: http://www.facebook.com/pages/TIAScom-Newsletter/331482348655
You can include photos, video & text. We are going to apply the same rules as we use for press releases on the TIAS.com home page. Your post can be about a sale, new inventory or a special event in your TIAS, AntiqueArts or Collectoronline store. You must include a photo(s) or a video along with your post. The items metioned in your post must be antique or collectible.
Take advantage of this new marketing feature. It' s just going to get more popular.
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TIAS Merchant newsletter for January 13, 2011 |
2011-01-12 |
Contents:--
1. Watch out for buyers trying to rip you off....
Several merchants have reported problems with buyers over the past few months. Here are some red flags to watch out for.....
a) Watch out for unusual shipping arrangements other than the usual shipping methods that you are familiar with.
b) If paid by check, ALWAYS make sure the check has cleared before shipping. This includes bank check, certified checks and mail orders.
c) When paid by Paypal, ALWAYS check you account to make sure the payment has cleared, don't trust email confirmations.
d) Watch for shipping addresses that are different from the address of the person that made the payment. Note that some of these are legit purchases, but still proceed with caution.
e) Watch out for deals that require payment via an escrow service that you are not familiar with.
If an order seems too good to be true and there are unusual requirement about payment or shipping be careful
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TIAS.com Merchant Newsletter - December 2010 |
2010-12-29 |
Contents:-
1. The top 20 Google searches containing the word "Antique".
Google has an interesting tool where you can find out how many times a specific term or word has been searched for on their system over the course of a month. Here are the top 20 results for the word "Antique", followed by the number of times that term/word was searched for in a one month period.
antique - 6,120,000
antiques - 1,220,000
antiques furniture - 246,000
antique furniture - 246,000
antique for sale - 165,000
antique road show - 135,000
antique roadshow - 135,000
antique rings - 135,000
antique jewellry - 110,000
antiques road show - 110,000
antiques roadshow - 90,500
roadshow antiques - 90,500
antique wedding dresses - 90,500
antique and - 90,500
antique clock - 90,500
antique posters - 90,500
antiquity - 74,000
antique glass - 74,000
antique silver - 74,000
antique jewelry - 74,000
It's interesting to note how many more people will search for a term using just a slight variation in words or just adding an "s" to make a word plural. Keep this in mind when writing press releases, marketing copy & advertising for distribution over the Internet. Make sure your text is optimized with the most appropriate and popular keywords for your business.
---
2. Alert the media - How to write a "Microrelease" in 20 minutes or less.
Press releases are VITAL to your Internet marketing strategy. They let the public and the media know about the latest news at your TIAS store. Publicity attracts new customers and increases sales.
The complaint I hear the most about writing and posting press releases is that it takes too long. The potential benefits are huge, so either hire someone to write a proper press release for you or take 20 minutes and write a quick & to the point "Microrelease". This can be broken out into the following elements....
1. Title - Maximum length of no more than 140 characters that tells what your press release is about.
2. Summary - Maximum length of no more than 200 characters - Gives slightly more detail than your Title
3. Press Release - Minimum length 175 words - Be sure to include all keywords and phrases that are pertinent to your business and this news event. The body of the release has smaller parts including...
a) Dateline - Date and location - when and where the release was sent from
b) First paragraph - More detail than Summary
c) Second paragraph - Additional detail about this event
d) Third paragraph - This would be your "About Us" paragraph that gives details about your company. This is sometimes called the "boiler plate". You use it at the end of all your press releases, so this can be used over and over again, cutting down even more time for creating future microreleases.
e) Contact Us - The name of your company, the name of the media contact person at your company, followed by the postal mailing address, email address and phone number for the media contact.
OK, here is an example of a quick microrelease based on the above info....
--
Title:
Online Antiques & Collectibles Mall TIAS.com Guarantees All Online Purchases
Summary:
Customers who purchase antiques & collectibles from merchants at TIAS.com are now covered for up to $500 of the purchase price.
Press Release:
December 29, 2010 - Garden City, New York - TIAS.com the Web's largest online antiques & collectibles mall today launched their "TIAS Trusted Merchant" program. When a customer buys from a "TIAS Trusted Merchant" their purchase is guaranteed by TIAS.com for up to $500 of the purchase price and they may return the item for any reason within a minimum of 7 days of their purchase (program details are available online).
TIAS had recently launched a number of initiatives that were designed to make buyers more comfortable purchasing from TIAS merchants. The company had found one of the biggest obstacles customers had when buying antiques and collectibles online was the lack of "trust" when buying items from independent online merchants that they were not familiar with. To address this issue, TIAS launched the "TIAS Trusted Merchant" program.
About TIAS - (Note that you can use this same section again in your next microrelease)
TIAS serves approximately 800,000 unique visitors each month. About 400 merchants sell through the TIAS system, listing well over 630,000 items for sale online. The company has been building e-commerce systems for merchants since 1995.
For more information contact:
Phillip Davies,
TIAS.com Inc.
1-888-653-7883
phil@tias.com
--
The above microrelease has 184 words, not including the title and the summary. This might take you 15 to 20 minutes to write. Possible topics for a microrelease about your business might include...
a) New Inventory just posted to your online store.
b) Recently listed unusual item(s).
c) Upcoming shows you will be attending
d) Insights into market trends
e) insights into antiques & collectibles that you specialize in.
f) Brief articles about care and maintenance of specific antiques or collectibles
g) anything unusual or newsworthy that would be of interest to the public or the media.
Once you have completed your microrelease, create a free account at http://News-Antique.com or one of these other free press release distribution services http://www.bignews.biz/blog/?p=6 and they will feed your press release to writers, editors, bloggers and collectors.
If you still need some help figuring this stuff out, contact me at Phil@tias.com
---
3. Customers know when you're charging too much.
When someone buys an antique or collectible online it takes them just a few seconds to find similar items and compare prices from other online sellers. So determining the current online value of your merchandise is incredibly important when setting the prices for your merchandise.
Before you post an item for sale online, act like one of your customers and research prices for similar items. Be sure to include completed eBay auctions in your research as well as asking prices on Google shopping, Google search, Bing search and Yahoo!. If everyone else is selling their "thing a ma jigs" for $20 and you are asking $30, the $20 item is going to get sold.
Also, if you have had items for sale online for over 6 month and have not checked on the current market value of your merchandise, it's time to check your asking prices and adjust them to the current market value.
---
4. Getting your stuff on the TIAS home page
It turns out that about 80% of TIAS merchants don't use the TIAS.com press release system. This system allows you to post brief announcements about your TIAS.com store, onto the IAS home page. You can post them twice each week.
To post a release, login to your account and in the left column select "Promotion Tools" then select "Internal Press Release". Follow the instructions on the page and your release will be posted usually within 24 hours on the TIAS home page.
---
Questions? Comments? Email Phil@tias.com or call 888-653-7883
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Update on TIAS & Google Shopping 12-13-10 |
2010-12-13 |
Contents: |
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News from TIAS.com - December 10, 2010 |
2010-12-10 |
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TIAS Merchant Newsletter for November 12, 2010 |
2010-11-12 |
Contents:------
1. We've made some changes to the navigation on the TIAS store pages that are anticipated to improve the stickiness of the dealer's websites and to raise sales.
Many of our customers use Google and arrive directly at the item detail "picture" page. We want them to realize the depth of our dealer's inventories and to spend more time exploring the store once they've made the initial contact. We believe that increased time on the dealer's websites will lead to increased sales for dealers.
Accordingly, we've made the following changes:
1. we've added a navigation trail at the top of each page. This uses clickable links and shows the path from the individual item, through the dealer's categories.
2. we've changed the left side menu so that, at the top, it will show the category group for the category on which the item appears and all other categories, as well as a highlighted link to the category to which the item belongs.
3. on the left side menu, we've made the following changes:
1. category group links are now clickable and, when clicked, they will show all items in the group
2. when the group of items is shown, the customer will also see the list of all the categories within the group and will be able to click and visit that category.
4. We've eliminated the expanding links on the left side menu; they are not needed any more with the new structure
5. We've moved the search box for your store to the top menu of each page where the customers will find it more easily
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The TIAS merchant Newsletter for October 2010 |
2010-09-30 |
Contents:------------
1. The "Toll Free Number" experiment.
2. Free $25 advertising coupon for TIAS merchants.
3. Google search trends for "antiques"
4. Ideas for increasing your sales this Holiday shopping season
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-- IMPORTANT -- Note from TIAS.com |
2010-08-07 |
Contents: |
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Another Survey request from TIAS.com July 22, 2010 |
2010-07-22 |
Contents: |
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-- IMPORTANT -- Watch for hoax email to TIAS merchants.... |
2010-06-28 |
Contents:--
New secret questions were added to your tias.com account.
To ensure that your account information remains accurate and secure we notify you whenever this information changes.
This change request was made on Mon, 28 Jun 2010 16:06:42 -0500
If the changes described above are accurate, no further action is needed. If anything doesn't look right, follow the link below to
make changes: .....
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TIAS.com would like to get your opinion |
2010-05-04 |
Contents: |
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-- IMPORTANT -- Note from TIAS.com |
2010-04-28 |
Contents: |
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The TIAS merchant Newsletter for January 2009 |
2010-01-13 |
Contents:------------
1. Sales were up in December
2. Free Coupons for classifieds on TIAS are still working.
3. Auctionbytes Survey
4. Problems when a TIAS dealer places an order
5. Google Checkout funds
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The TIAS merchant Newsletter for December 2009 |
2009-12-04 |
Contents:------------
1. Trust badges on TIAS
2. Free Coupon for classifieds on TIAS
3. Ideas for increasing sales this Holiday shopping season
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Important News from TIAS - Sept. 10, 2009 |
2009-09-09 |
Contents: |
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Important News from TIAS - July 28, 2009 |
2009-07-28 |
Contents: |
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Important News from TIAS - May 18, 2009 |
2009-05-17 |
Contents: |
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Important News from TIAS - February 10, 2008 |
2009-02-10 |
Contents: |
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Important note from TIAS - January 20, 2009 |
2009-01-19 |
Contents: |
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Merchant News From TIAS.com the 1-18-09 |
2009-01-18 |
Contents: |
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IMPORTANT NOTE FROM TIAS for 12-1-08 |
2008-12-01 |
Contents: |
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TIAS Merchant news for 11-16-08 |
2008-11-16 |
Contents:---
1. Press releases on the TIAS home page
2. Free Coupon for TIAS merchants.
3. Ideas for increasing sales this Holiday season
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Merchant News From TIAS.com 10-19-08 |
2008-10-19 |
Contents: |
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Merchant News From TIAS.com for October 13, 2008 |
2008-10-13 |
Contents: |
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TIAS Merchant Newsletter - September 2008 |
2008-09-29 |
Contents: |
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Note from TIAS - May 2, 2008 |
2008-05-02 |
Contents:---
1. How do you feature an item on TIAS?
Featuring an item from you store will display it prominently on your home page or on the TIAS home page. Here is how to do it.
a) Go to members, Maintain Inventory
b) Click on a category of your choice from the drop down in the center of the page
c) When you see all the items listed, you will notice that there are buttons to the right of each item: UPDATE, REMOVE, FEATURE, etc.
d) Click on the FEATURE button
The next page is pretty much self-explanatory. You can feature items for free using the "store" options, or for a small fee using the Mall home or Store directory options.
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Note from TIAS - March 31, 2008 |
2008-03-31 |
Contents:---
1. Major problem with removing sold items.
We are getting quite a few phone calls and emails from customers complaining that some TIAS merchants are not keeping their inventory updated. These customers have placed orders online and have then been told by the merchant that the item(s) they want are no longer available. These customers are so upset by their experience that they call us or email to complain. I had one customer last week that placed three different orders with three different dealers on the same day and all 3 merchants contacted the customer and told her that they could not fulfill her order because the item was no longer available. Sue had a similar complaint from a different customer today.
These are only the orders we know about, where the customer has taken the time to contact us because they are so upset by their experience with TIAS merchants. We have also seen a large number of complaints about this issue in our customer surveys.
Going forward, if we get numerous complaints about a merchant being unable to fulfill their orders, we are going to begin removing these sites from TIAS.
If you have old inventory on the site that is not available for purchase, please remove it immediately or mark it as sold. If you don't and we get complaints, you risk having your site shut down.
PLEASE, PLEASE, PLEASE! make sure that the inventory on your site is available for purchase.
Questions? Comments?
Email us at: support@tias.com
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IMPORTANT NOTE FROM TIAS -- March 26, 2008 |
2008-03-26 |
Contents: |
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TIAS Merchant News - January 2008 |
2008-01-06 |
Contents:
1. Is the Online antiques & collectibles market improving?
2. The most used antique & collectible search terms for 2007
3. The Kovels top 20 search terms for 2007
4. The most frequently purchased antiques and collectibles online in 2007
5. December 2007 sales show impriovement over 2006
6. Survey Results - What are buyers looking for?
6. Resources
7. Questions? Comments? Ideas?
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Note from TIAS.com 12-27-07 |
2007-12-27 |
Contents: |
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Merchant News from TIAS.com for November 23, 2007 |
2007-11-23 |
Contents:---
1. Whats happening with sales so for this month?
2. Ideas for increasing sales.
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Thanksgiving Sale |
2007-11-08 |
Contents: |
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Important Note from TIAS for 8-5-07 |
2007-09-05 |
Contents: |
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--IMPORTANT NOTE FROM TIAS-- 8-20-07 |
2007-08-20 |
Contents: |
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--IMPORTANT NOTE FROM TIAS.com -- August 16, 2007 |
2007-08-16 |
Contents: |
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EXTREMELY IMPORTANT -- Note from TIAS.com |
2007-08-13 |
Contents: |
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--IMPORTANT NOTE FROM TIAS.com -- July 3, 2007 |
2007-07-03 |
Contents: |
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Important Note from TIAS for 7-1-07 |
2007-07-01 |
Contents: |
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---TIAS System Update For 6-30-07--- |
2007-06-30 |
Contents: |
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--IMPORTANT NOTE FROM TIAS.com -- |
2007-06-26 |
Contents: |
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Merchant News from TIAS.com for May 22, 2007 |
2007-05-22 |
Contents:---
1. What are other Web sites doing that works?
2. Suggesting a new category
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Merchant News from TIAS.com for May 16, 2007 |
2007-05-16 |
Contents:---
1. Are you using your store's mailing list?
2. So what do you do when sales get slow?
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Merchant News from TIAS.com for March 13, 2007 |
2007-03-13 |
Contents:---
1. New Home page feature in your store
2. Marketing tips for your TIAS store
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Merchant news for Monday November 13, 2006 |
2006-11-13 |
Contents:-
1. Holiday Sales Status
As we mentioned in the last merchant newsletter, we are having
5 major sales over the next 5 weeks.
The first sale started yesterday. By Sunday evening we saw
very significant increases in sales volume and $ volume as well.
Nancy put up some very nice Holiday artwork and we seem to
be getting significant traffic as well.
Please participate in this weeks sale. More information about
the sales can be viewed on your members page. Here is the
schedule for the upcoming sales...
Collectibles (smalls less than 100 yrs old) - Starts Sunday Nov 12
Glass, Porcelain and Pottery - Starts Sunday Nov 19
Fine Antiques (quality items over 100 yrs old) - Starts Sunday Nov 26
Vintage Jewelry - Starts Sunday Dec 3
$25 or less sale - Starts Sunday Dec 10
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Merchant News from TIAS for 11-8-06 |
2007-06-29 |
Contents: |
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Merchant news for Monday November 6, 2006 |
2006-11-06 |
Contents:-
1. System Status Update
We had a major problem with the firewall hardware for the
TIAS system. This is the cause of the outage that we had
Saturday morning and early this morning (Monday).
It's been pulled and taken in for repair. We are running on a
back-up system right now.
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Merchant news for Sunday Oct. 29, 2006 |
2006-10-29 |
Contents:-
1. Holiday shopping - How to get ready.
a) Remove sold merchandise from your Web site.
b) Are your photos sharp and clear? If not, replace
bad photographs with good photos.
c.) Are you posting press releases to the TIAS home
page. If you update your inventory, let our customers
know, by posting a press release.
d) Change pricing and descriptions on old merchandise.
If it's been sitting on your site for more than 6 months,
consider changing prices, descriptions and photos.
Overall try to freshen up your site. Customers can sense
a stale web site.
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--IMPORTANT-- TIAS Merchant News Sept. 4, 2006 |
2006-09-04 |
Contents: |
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-Extremely IMPORTANT- Merchant News From TIAS for Aug. 24, 2006 |
2006-08-24 |
Contents: |
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Merchant News from TIAS.com for 7-26-06 |
2006-07-26 |
Contents:-
1. We need your opinion of 20 new TIAS features.
During the past year, TIAS has made a significant investment
in technology and software with the objective of making it
easier for our dealers to maintain their stores and to improve
their sales.
Of the 20 most-requested features that we have recently
implemented, we are interested in knowing which you use,
now that they are available and how the features are affecting
your store.
To give your opinion on these new features, please go to
http://www.surveymonkey.com/s.asp?u=634532403770
Many of these features came from our dealers answering
surveys like this one, so your answers have a very significant
impact on the features and services that we offer.
Thank you for taking our survey.
Thanks,
Phil
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Merchant News from TIAS.com for 6-1-06 |
2006-06-01 |
Contents:-
1. Live Auction Survey
The last survey was a huge success. We got some great data
and we responded to everyone that completed the survey. We
are implementing quite a few changes on the system as a
direct result of the information that you gave us.
This new survey is in regard to the new eBay "Live" auction
system we are working on. These are not the regular eBay
auctions, They are much more like conventional auctions.
Get more info and take the survey at:
http://www.surveymonkey.com/s.asp?u=484992212202
This one is anonymous and we may share the data with
auctionbytes.com as well.
If you have opinions about the new eBay "Live" auctions
on TIAS, this is how you can express them to us.
Thanks,
Phil
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Merchant News from TIAS.com for 5-24-06 -UPDATED- |
2006-05-24 |
Contents:-
1. Thank you!
We want to thank everyone who answered our recent online
survey for TIAS merchants.
If you posted a question or comment regarding shipping or any
other issue that you brought up in the survey, you should have
received a response from Nancy Miracle.
As a result of the comments we received, we've made some
modifications to the system and have future changes and
additions planned.
We got some great and data and plan on using this survey
system in the future to gather information on what our
merchants and their customers would like to see at TIAS.
Thank you for helping us improve TIAS.
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Merchant News from TIAS.com for 5-24-06 |
2006-05-23 |
Contents:-
1. Thank you!
We want to thank everyone who answered our recent online
survey for TIAS merchants.
If you posted a question or comment regarding shipping or any
other issue that you brought up in the survey, you should have
received a response from Nancy Miracle.
As a result of the comments we received, we've made some
modifications to the system and have future changes and
additions planned.
We got some great and data and plan on using this survey
system in the future to gather information on what our
merchants and their customers would like to see at TIAS.
Thank you for helping us improve TIAS.
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IMPORTANT NOTE FROM TIAS for 5-12-06 |
2006-05-15 |
Contents:-
1. Help us improve your business
It's quick and easy and may change your business for the
better. We've got a very short 7 question survey for you to
take online at:
http://www.surveymonkey.com/s.asp?u=70812142144
The information you provide will help us improve the system
and give you a chance to tell us what you like and dislike
about TIAS.
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Merchant news from TIAS for May 10, 2006 |
2006-05-10 |
Contents:-
1. We want your feedback
2. IMPORTANT note about credit card processing
3. Online marketing tip
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Merchant news from TIAS for April 10, 2005 |
2006-04-10 |
Contents:-
1. Press Releases on the TIAS Home Page
2. New Hardware Being installed at TIAS
3. New Thumbnails on Home page are staying
4. Driving Customers to your business
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Merchant news from TIAS for April 03, 2006 |
2006-04-03 |
Contents:-
1. Mother Day Holiday Promotion
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Merchant news from TIAS for March 30, 2006 |
2006-03-30 |
Contents:-
1. Mothers Day Promotion
2. Batch Delete of Featured Items
3. Inventory Investment Report
4. Thumbnail Size
5. Aged Inventory Report
6. Search when Maintaining Inventory
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Merchant news from TIAS for March 23, 2005 |
2006-03-22 |
Contents:-
1. Survey says....
2. Any problems?
3. Good photos increase sales
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Merchant news from TIAS for March 07, 2006 |
2006-03-06 |
Contents:-
1. How do you get 500 people to read about your store?
2. About.com and TIAS merchandise
3. Newsletter Classifieds
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Important news From TIAS.com For 12-13-05 |
2005-12-13 |
Contents:-
1. Paypal Shopping Cart on TIAS
2. AOL Discontinues Classified Ad System
3. Newsletter Classifieds
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Merchant news from TIAS for November 29, 2005 |
2005-11-29 |
Contents:-
1. Holiday Gift From TIAS
2. Marketing your site via press releases
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WARNING about Hoax email |
2005-09-22 |
Contents:---------
Dear Valued Member,
According to our terms of services, you will have to confirm
your e-mail by the following link or your account will be
suspended within 24 hours for security reasons.
http://XXXXXXXXXXX
After following the instructions in the sheet, your account will
not be interrupted and will continue as normal.
Thanks for your attention to this request. We apologize for
any inconvenience.
Sincerely,Tias Security Department
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Merchant news from TIAS for September 17, 2005 |
2005-09-17 |
Contents:-
1. Watch our commercial on the new Auctionbytes.TV
2. Increase Your Holiday Sales
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Merchant news from TIAS for August 30, 2005 |
2005-08-30 |
Contents:-
1. Increase your sales on TIAS by becoming a bonded merchant
2. Tips to increasing sales
3. Getting the word out about your site
4. Newsletter Classifieds
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IMPORTANT -- Merchant News from TIAS for June 13, 2005 |
2005-06-13 |
Contents: |
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Merchant news from TIAS.com for Monday June 13, 2005 |
2005-06-12 |
Contents:-
1. Yahoo! auctions are free again.
2. What you can do to increase sales.
3. Yes, Google is just finishing another "dance".
4. We do offer discounts for 1 year contracts.
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IMPORTANT NEWS FROM TIAS.com -- May 27, 2005 |
2005-05-27 |
Contents: |
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Merchant news from TIAS for May 10, 2005 |
2005-05-09 |
Contents:-
1. Don't get ripped off !
2. An easy way to get customers
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Merchant news from TIAS for April 11, 2005 |
2005-04-11 |
Contents:-
1. Are you having speed problems with TIAS?
2. We were on TV again last night.
3. Spring can be a very slow season, but.....
4. Great Example of doing a public press release
5. Scams on orders
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Merchant news from TIAS for April 5, 2005 |
2005-04-05 |
Contents:-
1. Our 10 year anniversary is this month
2. Your TIAS press release
3. Sending "Real" press releases (A must read)
4. Google news
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Merchant news from TIAS for February 11, 2005 |
2005-02-11 |
Contents:-
1. Reduce your monthly minimum fee
2. Get your Press release on Google News, MSN News for free
3. Newsletter Classifieds
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Merchant News from TIAS.com for Dec. 23, 2004 |
2004-12-23 |
Contents: |
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IMPORTANT -- Merchant News from TIAS for December 10, 2004 |
2004-12-10 |
Contents:-
1. Pay us less with a 1 year contract
2. Happy customers
3. RULES on TIAS home page press releases
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Merchant news from TIAS for November 8, 2004 |
2004-11-08 |
Contents:-
1. Important -- New Back-up feature
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Merchant News From TIAS for November 4, 2004 |
2004-11-04 |
Contents: |
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-- IMPORTANT -- Merchant news from TIAS for October 31, 2004 |
2004-10-31 |
Contents:-
1. --IMPORTANT-- Minimum monthly fee increases Dec 1, 2004
2. New "Live auctions" for TIAS merchants
3. Free $10 coupon for you
4. Your customers are waiting..
5. AOL & TIAS
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Merchant news from TIAS for October 22, 2004 |
2004-10-22 |
Contents:-
1. Please check your orders
2. Nigeria - Don't do it!
3. More on AOL & TIAS
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merchant news from TIAS for Thursday October 7, 2004 |
2004-10-07 |
Contents:-
1. We are giving you a $10 coupon
2. YES, we are in the Holiday Shopping season
3. AOL & TIAS
4. The Atlantique City Show is Oct. 16 & 17. We will be there.
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Sell on AOL with TIAS.com |
2004-09-20 |
Contents: |