YOUR GUARANTEE OF SHOPPING SAFETY
has been serving Internet customers since 1995.
All members of the TIAS.com mall have agreed to respond promptly
and professionally to all questions, comments, complaints and other
reasonable requests regarding their web pages or the goods and
services offered by them.
Sellers displaying the green "TIAS trusted Merchant Guarantee" button:
with their merchandise on the TIAS.com Web site agree to the TIAS.com
buyer/seller assurance policy which guarantees their customers the right
to return any goods (in original shipped condition) that were ordered
through merchant's web site for any reason within a minimum of 7 days
after receipt of goods. In most cases, unless the product was not as
represented or became damaged in shipping, the cost of shipping is not
subject to refund. Check with the individual seller for details.
In the unlikely event that there is a problem with your purchase that cannot be resolved with the merchant and that is not already covered by a third party such as but not limited to postal insurance, purchases covered under your credit card purchase agreement or automatic purchase coverage from online payment services such as PayPal your online purchase from any TIAS merchant displaying the TIAS Trusted Merchant button is guaranteed by TIAS.com Inc. for up to $500 of the purchase amount. To qualify for a refund under the TIAS Trusted Merchant Guarantee, customers just need to contact TIAS.com within 14 days of their purchase
Purchases of merchandise from sellers not display the "TIAS Trusted Merchant Guarantee" button may be guaranteed by Paypal or your credit card provider. Check with your preferred payment service for details regarding their online purchase coverage.
Customer comments regarding purchases or merchant conduct are
subject to review by TIAS.com. Merchants who are found to be in
violation of mall rules will have their Web site shut down and will
be barred from conducting further business through the TIAS.com
mall. For assistance contact mall
support or call TIAS.com at 1-888-653-7883