PRICING: Please note that all prices are in U.S. Currency. Shipping and handling are not included.

ORDER PROCESSING POLICY: After you submit your order, you will receive a computer-generated confirmation that your order was placed. If there are extra shipping, handling or other charges for your order, we will let you know the amount when the order is confirmed.

• If you are paying by credit card, your order will be shipped 2-4 business days after receipt

SALES TAX: Sales taxes (if any) are calculated based on the location to which the product is being shipped.

OUR SHIPPING POLICY: Most items will be shipped by Best_Way-Standard. We may elect to ship by some other carrier and will notify you if that is the case. We do not ship outside the U.S. and Canada

OUR RETURN POLICY: We're certain you'll be happy with your merchandise. We take extra care to fully describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please use our question form to ask us about the item before placing your order.

If you are not pleased with your purchase for any reason, you may return all or part of your order (in saleable condition) for a refund or credit of your purchase price.

Please re-pack merchandise carefully, including the packing slip/invoice and ship prepaid to Lion Brand Returns, 900 Monroe Street, Hoboken, New Jersey 07030. Kindly write your reason for returning the merchandise on the invoice. The cost of the merchandise will be refunded or credited to your account.

OUR RESTOCKING POLICY: We do not charge restocking fees.

OUR DAMAGE POLICY: We take extra precautions to pack our orders to prevent damage and breakage. If, despite our efforts, your order does arrive damaged, you must work with the carrier (UPS, Postal Service, etc) to file the claim. They will normally want to see the entire order (all contents and all original packing material). They will send the claim to us for processing. Do not repack and do not return the damaged items to us unless you are instructed to do so. This will void the insurance and we will not be able to give you a refund.

Thank you for shopping at Lion Brand Yarn!