Policies and FAQ |
| PRICING: Please note that all prices are in U.S. Currency.
Shipping and handling are not
included. |
ORDER PROCESSING POLICY: After you submit your order, you
will receive a computer-generated confirmation
that your order was placed. If there are extra shipping, handling or other charges for your order,
we will let you know the amount when the order is confirmed.
- If you are paying by check or money order, your order will be held for seven (7) days. If payment is not received within that time, the hold will be removed from the item(s) and they will be returned to stock.
- If payment is made by check, we will hold the item for you for an additional 10 to 15 days until our bank clears your check. Current applicable fees will be charged in cases of bounced checks.
- Item(s) paid for by money order are shipped No more than 3 business days after receipt. We can be reached at for any questions.
- If you are paying by credit card, your order will be shipped No more than 3 business days after receipt. We can be reached at for any questions.
- If you are using our option for a payment service, your order will be shipped No more than 3 business days after receipt. We can be reached at for any questions.
Expect shipment to take about a week. We can be reached at for any questions. |
| SALES TAX: Sales taxes (if any) are calculated based on the location to which the product is being shipped. |
OUR SHIPPING POLICY: Most items will be shipped by USPS-PriorityNoIns. We
may elect to ship by some other carrier and will notify you if that is the case. Fleatique.com collects sales tax for items being shipped to Ohio. Please note that for international orders, customers are responsible for customs and import duties
of the destination country. Orders shipped to addresses outside of the U.S. will be shipped by U.S. Postal Service. |
| OUR RETURN POLICY: We're certain you'll be happy with your merchandise. We take extra care to fully
describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please use our question form to ask us about the item before placing
your order. If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return. |
OUR RESTOCKING POLICY: Returns: Always granted within 10 days minus 10% restocking fee.
Items must be received in the same condition and method as originally sent. |
| OUR DAMAGE POLICY: In the rare event - we request you contact us within 48hours of receiving damaged merchandise to arrange a refund. |
| Shipping Fees:
Shipping costs are not included in item prices and are weight based to the destination zip code. All fragile items are double boxed! We can be reached at for any questions. |
Thank you for shopping at fleatique.!
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