Policies and FAQ |
| PRICING: Please note that all prices are in US$ funds only..
Shipping and handling are not
included. |
ORDER PROCESSING POLICY: After you submit your order, you
will receive a computer-generated confirmation
that your order was placed. If there are extra shipping, handling or other charges for your order,
we will let you know the amount when the order is confirmed.
- If you are paying by check or money order, your order will be held for seven (7) days. If payment is not received within that time, the hold will be removed from the item(s) and they will be returned to stock.
- If payment is made by check, we will hold the item for you for an additional 10 to 15 days until our bank clears your check. Current applicable fees will be charged in cases of bounced checks.
- Item(s) paid for by money order are shipped Within 48 hours - Holidays and Sundays may required an extra 24 hours.
- If you are paying by credit card, your order will be shipped Within 48 hours - Holidays and Sundays may required an extra 24 hours.
- If you are using our option for a payment service, your order will be shipped Within 48 hours - Holidays and Sundays may required an extra 24 hours.
FREE priority shipping/insurance or confirmation within the USA...no handling charges. Maryland residents - 6% sales tax will be added to your order. USPS Express shipping is available, but there is a charge of $13.00. If Express shipping is desired, please make a note with the order and total shipping will be added to invoice when the order is processed. We use an independent and reliable insurer for all items we ship, so you are 100% protected. All items are properly packed for safe delivery.
*International buyers note: Customs forms will contain factual information about your purchase. Please do not ask us to falsify customs information.
-USPS Priority Insured w/ Confirmation (Domestic USA only) - FREE
-USPS Express Mail (Domestic USA only) - $17.95
-USPS Registered Global Priority (International) - $24.95 |
| SALES TAX: Sales taxes are included in the stated purchase price, except for Maryland residents...a 6% state sales tax will be added to your order. |
OUR SHIPPING POLICY: Most items will be shipped by USPS-PriorityIns. We
may elect to ship by some other carrier and will notify you if that is the case. All orders shipped to addresses outside of the U.S. will be shipped by U.S. Postal Service. Buyers outside of the USA will be required to pay a minimum $13.00 for USPS Global Priority shipping...no exceptions. Certified mail with tracking is an additional $10.00 (total $23.00) - you must request this and add on PayPal payment.
-USPS Priority Insured w/ Confirmation (Domestic USA only) - FREE
-USPS Express Mail (Domestic USA only) - $17.95
-USPS Registered Global Priority (International) - $24.95 |
| OUR RETURN POLICY: We're certain you'll be happy with your merchandise. We take extra care to fully
describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please use our question form to ask us about the item before placing
your order. If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return. |
| OUR RESTOCKING POLICY: We charge a 15% restocking fee on all returned items |
| OUR DAMAGE POLICY: Please inform us directly of any damage or loss to your item. We are independently insured and will provide reimbursement to you after confirmation of damage or loss with the U.S. Post Office. |
All autographs are unconditionally guaranteed to be genuine! The item must be returned within 30 days after delivery in the same condition when it was sold accompanied by the original sales slip.
We are a bonded seller who has passed the comprehensive buySAFE Business Inspection which verifies our reputation, identity, online sales experience, and financial stability. Buy with confidence. The buySAFE seal on the store listings indicates that buySAFE stands behind us and the transaction is guaranteed up to $25,000.
We issue our CERTIFIED OPINIONS AS TO AUTHENTICITY AND WE INDEMNIFY THAT OPINION WITH A FULL REFUND GUARANTEE under the terms of our return policy. The item must be returned by the original buyer in the same condition when it was sold accompanied by the original sales slip.
We are a BUYSafe Bonded Merchant....all purchases are guaranteed up to $25,000. We stand behind our merchandise! All autographed items we sell are either signed in our presence or obtained directly from a known & certified source. An appropriate certificate of authenticity will be provided with all signed items. Vintage and unknown signed items are offered for sale only after extensive research and when confirmed as genuine. I have over 30+ years of experience in authenticating and appraising autographs. In the uncommon event that there is a signature with which I or my associates are unfamiliar, we have access to other recognized experts as well as an extensive library of reference materials and archive of authentic signatures for comparison. We sell ONLY authentic, hand-signed autographed memorabilia. NO REPRODUCTIONS or PREPRINTS are ever offered for sale. |
Thank you for shopping at Strickler's Celebrity Autographs & Gifts!
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