Policies and FAQ |
PRICING: Please note that all prices are in US Dollars.
Shipping and handling are not
included. |
ORDER PROCESSING POLICY: After you submit your order, you
will receive a computer-generated confirmation
that your order was placed. If there are extra shipping, handling or other charges for your order,
we will let you know the amount when the order is confirmed.
If there are taxes that apply to your order, we will also let you know the amount at that time.
- If you are paying by check or money order, your order will be held for seven (7) days. If payment is not received within that time, the hold will be removed from the item(s) and they will be returned to stock.
- If payment is made by check, we will hold the item for you for an additional 10 to 15 days until our bank clears your check. Current applicable fees will be charged in cases of bounced checks.
- Item(s) paid for by money order are shipped on the next business day.
- If you are using our option for a payment service, your order will be shipped on the next business day.
Your Prompt payment is greatly appreciated.
We hold item(s) for 10 days, waiting for your check. Foreign checks are not accepted, Foreign payment must be in the form of Money Orders or Cashier's Checks.We do accept electronic payments thru Paypal only, but we do wait for the EFT transfer to be in our account, 3-4 days. Please make checks or money orders (US Funds) for the item(s) in the amount of the total above, payable to Times Remembered.
We hold item(s) for (10) business days after receipt of a personal check, and ship within 24-48hrs upon receipt of a money order. We do not accept credit cards.
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SALES TAX: Sales taxes (if any) are calculated based on the location to which the product is being shipped. |
OUR SHIPPING POLICY: Most items will be shipped by USPS-FirstClass. We
may elect to ship by some other carrier and will notify you if that is the case. All orders shipped to addresses outside of the U.S. will be shipped by U.S. Postal Service,We requote Foreign Shipment and will ship either Airmail or Surface at Customer's Option |
OUR RETURN POLICY: We're certain you'll be happy with your merchandise. We take extra care to fully
describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please use our question form to ask us about the item before placing
your order. If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return. |
OUR RESTOCKING POLICY: We do not charge restocking fees. |
OUR DAMAGE POLICY: If you desire insurance through the USPS, include an additional $1.35, For items over $50.00 add $2.20 We insure for invoice value not including S/H per USP regs.If insured you must take the entire order (all contents and all original packing material) to your local U.S. Post Office to file a claim. The U.S.Post Office will send the claim to us for processing. Do not repack and do not mail the damaged items back to us. This will void the U.S. Post Office insurance and they will not be able to give you a refund.We pack carefully and do not refund for shipping damage! |
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Thank you for shopping at Tymes Remembered!
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